Hello. How can we help?

Ordering Viral Service

• What is Addgene's Viral Service?
• Does Addgene generate custom virus preparations?
• How much does AAV viral preparation cost?
• What is virus associated DNA, and why do I have to order it?
• Do I need a new MTA for Penn viral vectors?
• What virus titer will I receive?

How we produce our virus

• Which plasmids were used for AAV packaging?
• Which plasmids were used for lentiviral packaging?
• Addgene quality control protocols
• What is the composition of the virus formulation (i.e., what solution is my virus in)?
• How was my virus titered?
• How was my virus generated?

You have received your virus from Addgene. Now what?

• Why isn’t my new lot of virus working?
• Experiment protocols
• Titering protocols
• Storage - store at -80°C

You have received your antibody from Addgene. Now what?

• What is the species and isotype of my antibody?
• How do I know if an antibody will work in my application?
• Where can I find protocols for using my antibody?
• How can I verify or troubleshoot my antibody?
• How do I process my antibody?
• How do I store my antibody?

How do we produce antibodies

• How can I learn more about my Institute for Protein Innovation (IPI) antibody?
• What is the difference between Hybridoma and Recombinant Antibody-derived Data?
• How was my antibody generated?
• What is the concentration of my antibody and how was it titered?
• What is the composition of the antibody formulation?
• What quality control was performed for my antibody?

Ordering Antibodies

• Does Addgene produce custom antibody preparations?
• What are Addgene’s ready-to-use antibodies?